Table of Contents

1. Introduction
2. Quick Overview of Sumsub
3. Sumsub Pricing
4. Is Sumsub Worth It?
   • What Users Say About Sumsub
   • Where Sumsub Falls Short
5. Amani’s All-in-One Identity Platform
6. Get Started with Amani

1. Introduction

Sumsub offers a wide array of identity verification and anti-fraud solutions aimed at securing every step of the customer journey. However, like any platform, it has its strengths and weaknesses, leading to the question—is Sumsub the best option for your business?

To help you make an informed decision, we’ve examined Sumsub’s key features, pricing structure, and user feedback, and compared it to a strong alternative—Amani.

This guide compiles our findings, reflecting current user experiences with Sumsub and presenting another option worth considering.

2. Quick Overview of Sumsub

Sumsub is designed to secure every step of the customer journey with a comprehensive suite of identity verification and anti-fraud solutions. The platform allows businesses to orchestrate identity verification checks without coding, enabling flexible placement of these checks at any stage of the customer journey. This approach helps enhance anti-fraud protection and optimize pass rates on a global scale.

Key Features:

1. Onboarding Orchestration:
   • Sign Up: Sumsub provides risk assessment tools including Email Risk Assessment, Phone Risk Assessment, and Device Intelligence to secure the initial sign-up process.
   • User Verification: The platform supports a range of verification methods such as ID Verification, Liveness and Face match, Address Verification, and Live Agent Video Calls. It also includes advanced features like Non-document verification, Public Digital Identity Systems, QES/eIDAS, Known Face Search, Blocklist Check, and Duplicate Check.
   • AML Screening: Sumsub offers robust Anti-Money Laundering (AML) screening, including PEP + Sanctions checks, Adverse Media screening, and Device Intelligence checks.
2. Ongoing Monitoring:
   • Login: Sumsub uses Device Intelligence, Behavioral Fraud Detection, Face Authentication, and Multi-Factor Authentication (MFA) to secure login processes.
   • Fraud Monitoring: The platform continuously monitors for fraud using Device Intelligence, Behavioral Fraud Detection, and Face Authentication. It also supports ongoing AML monitoring.
   • Transactions: Sumsub’s transaction monitoring includes AML Transaction Monitoring, Bank Account Verification, Travel Rule compliance, Fraud Transaction Monitoring, and Behavioral Fraud Detection.

3. Sumsub Pricing

Sumsub offers a straightforward pricing model with two main self-serve plans designed to cater to different business needs:

1. Basic Plan:
   • Cost: $1.35 per verification with a $149 minimum monthly commitment.
   • Key Features:
     • ID Verification
     • Liveness & Face Match
     • Questionnaire
2. Compliance Plan:
   • Cost: $1.85 per verification with a $299 minimum monthly commitment.
   • Key Features:
     • Everything in the Basic Plan
     • AML Screening
     • Ongoing AML Monitoring
     • Address Verification

Sumsub also offers an Enterprise Plan with customizable pricing based on specific business needs and verification volumes.

4. Is Sumsub Worth It?

What Users Say About Sumsub

Sumsub generally receives positive feedback from its users. The platform is praised for being fast, easy to use, and effective in scaling operations. According to user reviews, Sumsub is highly valued for its comprehensive range of verification tools, which help businesses maintain compliance and prevent fraud.

Support and Proactivity: Many users also commend Sumsub’s customer support team for being proactive and continually improving their services, providing timely assistance as needed.

Where Sumsub Falls Short

However, Sumsub is not without its drawbacks. There are several areas where the platform falls short:

• Inconsistent Document Acceptance: Users frequently report issues with Sumsub’s system inconsistently accepting documents. Legitimate documents are often rejected without clear reasons, causing frustration and delays in the verification process.
• False Positives and Lack of Manual Review: A common criticism is the occurrence of false positives, where legitimate users are incorrectly flagged as suspicious. Compounding this issue is the lack of a clear process for manual review or appeal, leaving users with no recourse to correct these errors.
• Complexity and User Experience: Some users find the platform difficult to navigate, with issues such as the platform rejecting documents without providing clear explanations or instructions. These usability issues can hinder the verification process and create unnecessary obstacles.
• Technical Issues and Bugs: Technical problems, such as the selfie camera not functioning correctly or the platform failing to process data as expected, have been reported. These issues contribute to a poor user experience and can lead to delays in the verification process.
• Additional Costs for Data Extraction: Similar to Veriff, Sumsub’s plans come with limitations on the number of data fields that can be extracted from identity documents. Businesses may need to pay extra if they require more comprehensive data extraction, adding to the overall cost of using the platform. In contrast, Amani offers 116+ validation checks per ID and utilizes proprietary biometric technology that extracts 468 facial points to generate a 3D face model, matched to the NFC data and ID photographs, all without additional charges.

5. Amani’s All-in-One Identity Platform

While Sumsub offers a range of powerful tools, Amani provides a comprehensive alternative that integrates all essential identity verification services into a single, user-friendly platform—at a more competitive price. Amani’s offerings include identity and biometric verification, AML screening, transaction monitoring, and more.

Why Choose Amani?

• Cost-Effective: Amani’s pricing is transparent and flexible, offering significant value for businesses of all sizes.
• Proprietary Technology: Amani’s technology is 100% proprietary, ensuring high accuracy and eliminating third-party dependencies.
• Customization and Flexibility: Built on a micro-services architecture, Amani allows businesses to tailor their identity verification processes to their exact needs, adjusting workflows based on their risk tolerance.
• Comprehensive Language Support: Amani supports a wide range of languages, including all Latin-based languages, Cyrillic, Arabic, Korean, and more, ensuring global reach.
• Advanced Document Classification Engine: Amani’s cutting-edge document classification engine can support new documents in just one day, providing the flexibility needed to meet coverage requirements quickly and efficiently.
• Comprehensive Verification: Amani includes over 116 validation checks per ID and full 468 facial points analysis in even the most basic packages, ensuring thorough and reliable verification.
• Best-in-Class Client Portal: Amani’s client portal offers advanced features like manual overrides for flagged users, automated renewals, and seamless integration with third-party datasets.

Pricing Model:

Amani offers flexible pricing tailored to the needs of different business sizes:

Enterprise Packages: For larger organizations, Amani offers annual packages that range from 10,000 to 1 million verifications per annum. These packages are customized to meet the specific needs and scale of each business. For a tailored quote, reach out to us.

With Amani, businesses can consolidate all their identity verification needs into one platform, saving time, reducing costs, and enhancing security—all while enjoying the freedom to customize their processes to fit their unique risk management strategies.

Attention, SMBs. You get a 14-day free trial to test the features first-hand and see everything Amani can do for you.

💡 Keep reading: For pricing information on platforms similar to Sumsub, check out the following pages:

• Veriff vs Amani
• Uqudo vs Amani
• Persona vs Amani
• Shufti Pro vs Amani
• Onfido vs Amani 
• Faceki vs Amani
• Jumio vs Amani

If you want more info on Amani’s features and use cases, you can reach out to us on https://amani.ai/contact-us/ and we will make sure to provide all the details you need.